Laundry Lab

Laundry Lab

Laundry Lab

The goal of the laundry app is to simplify the process of scheduling and managing laundry services for users. The app aims to provide a seamless, intuitive, and convenient platform for users to schedule pick-ups, track laundry progress, and manage payments.

01

Problem Statement

Managing laundry tasks is often seen as a time-consuming and difficult task, especially for busy professionals, students, and families. Many individuals struggle with finding convenient, reliable, and affordable laundry services. They face challenges such as unpredictable quality, inconvenient service hours, lack of transparency in pricing, and difficulty in scheduling pickups and deliveries that fit their busy lifestyles. Additionally, users often feel a lack of control over the specific washing, drying, and folding preferences, leading to dissatisfaction with the service. As a result, there is a need for a digital solution that simplifies the process of managing laundry services by offering a user-friendly, efficient, and customizable platform.

02

Solution

The solution is to design a mobile application that offers comprehensive laundry services with home pickup and delivery. The app should streamline the process of scheduling, tracking, and managing laundry services, making it convenient, user-friendly, and adaptable to different user needs.

Project showcase laptop mockup

03

Duration

5 Week

04

My Role

  • User Research

  • Wireframing

  • Prototyping

  • Visual Design

  • Usability Testing

04

Design Process

Project showcase laptop mockup

03

Duration

5 Week

04

My Role

  • User Research

  • Wireframing

  • Prototyping

  • Visual Design

  • Usability Testing

Project showcase laptop mockup

03

Duration

5 Week

04

My Role

  • User Research

  • Wireframing

  • Prototyping

  • Visual Design

  • Usability Testing

03

Design Process


04

Understanding the User

The aim of conducting user research is to help understand the patterns followed by users while using Laundry app, and identify the problems faced in this process. Also, to understand the existing features/ services that competitors provide, as well as the need for new ones that would enhance the users' experience.

05

Targeted Audience

The targeted audience for a laundry app primarily includes busy professionals and college students who often have limited time for household chores, making convenience and efficiency crucial. Urban residents without access to in-unit laundry facilities also find significant value in such services. Additionally, the app caters to elderly individuals who may struggle with the physical demands of doing laundry, offering them an easy and accessible solution. By addressing the needs of these diverse groups, the laundry app can provide a convenient and reliable service for a wide range of users.

06

Competitors

Competitors like Laundrapp, Rinse, and Tide Cleaners offer convenience through pickup and delivery services, but to differentiate our laundry app, we will focus on personalized scheduling and eco-friendly practices. We will implement customizable options for pickup and delivery times and integrate green initiatives to appeal to environmentally-conscious users. Additionally, we will enhance the user experience with a sleek interface, smart laundry management features, and a loyalty rewards program to build long-term customer relationships. By offering these unique, user-centric features, our app aims to stand out in a competitive market.

05

Understanding the User

The aim of conducting user research is to help understand the patterns followed by users while using Laundry app, and identify the problems faced in this process. Also, to understand the existing features/ services that competitors provide, as well as the need for new ones that would enhance the users' experience.

06

Persona

07

User Journey Map

04

Design Process


08

Basic User Flow

09

Styleguide

11

Why we use Inter font?

Inter font ensures high readability on screens, making it easy for users to navigate and understand the interface. Its modern and clean design aligns well with the themes of cleanliness and efficiency, enhancing the app's overall aesthetic appeal. Additionally, Inter's versatility with a wide range of weights and styles allows for a cohesive and flexible design across different sections of the app.

12

Why we use this colour?

Choosing #35AA66 as the primary color for a laundry app is strategic because it conveys cleanliness and freshness, key qualities associated with laundry services. This shade of green not only provides a calming and inviting aesthetic but also aligns with eco-friendly design principles, emphasizing the app's commitment to sustainability. Additionally, the color’s strong contrast with other elements ensures excellent readability and usability, enhancing the user experience while reflecting the app’s dedication to environmentally-conscious practices.

10

Wireframe

11

Final Design

07

Persona

08

User Journey Map

08

User Journey Map

09

Basic User Flow

10

Styleguide

11

Why we use Inter font?

Inter font ensures high readability on screens, making it easy for users to navigate and understand the interface. Its modern and clean design aligns well with the themes of cleanliness and efficiency, enhancing the app's overall aesthetic appeal. Additionally, Inter's versatility with a wide range of weights and styles allows for a cohesive and flexible design across different sections of the app.

12

Why we use this colour?

Choosing #35AA66 as the primary color for a laundry app is strategic because it conveys cleanliness and freshness, key qualities associated with laundry services. This shade of green not only provides a calming and inviting aesthetic but also aligns with eco-friendly design principles, emphasizing the app's commitment to sustainability. Additionally, the color’s strong contrast with other elements ensures excellent readability and usability, enhancing the user experience while reflecting the app’s dedication to environmentally-conscious practices.

13

Wireframe

10

Wireframe

In order to interact with an application, it must understand who the current user. This is known as authorization. This system identifies user by email, phone number, facebook, account, apple id, which was entered during registration.

14

Final Design

Laundry Lab starts with 1 page to greet users followed by 3 pages with basic and important information about the app to help users have a better picture of what the app can support.

In order to interact with an application, it must understand who the current user. This is known as authorization. This system identifies user by email, phone number, facebook, account, apple id, which was entered during registration.

Welcome to Laundry Lab Home screen! here the user can easily select the location, search for services, and book the laundry with just a tap. Learn how we care for your clothes, and track the active orders all in one place.

The service selection page includes sections for various types of laundry and categories for men, women, and kids. You can add clothes accordingly, and the total cost will be displayed at the bottom.

There is also a separate page for selecting your preferred detergent and softener.


In this section, users can schedule the pickup and delivery time and date according to their convenience. Express delivery options are also available if the user needs fast delivery.

Here users can review this summary to ensure all details are correct. If any adjustments are needed, they can make changes. Once confirmed, the order is placed, and users typically receive a confirmation message with all the order details.

This is the page where users can find active, completed, and canceled orders. Additionally, they can track, cancel, and review the orders.

15

Result

Creating a seamless and efficient laundry app requires careful attention to user experience and functionality. From intuitive onboarding screens and easy location selection to comprehensive order summaries and reliable service options, every detail matters. By addressing common customer complaints proactively and offering clear communication and support, you can build a trustworthy and user-friendly platform. Continually refining features such as detergent preferences, flexible scheduling, and real-time order tracking will ensure customer satisfaction and loyalty. With a well-rounded approach, your laundry app can stand out in the market and provide unparalleled convenience to users.

12

Result

Creating a seamless and efficient laundry app requires careful attention to user experience and functionality. From intuitive onboarding screens and easy location selection to comprehensive order summaries and reliable service options, every detail matters. By addressing common customer complaints proactively and offering clear communication and support, you can build a trustworthy and user-friendly platform. Continually refining features such as detergent preferences, flexible scheduling, and real-time order tracking will ensure customer satisfaction and loyalty. With a well-rounded approach, your laundry app can stand out in the market and provide unparalleled convenience to users.

Let’s Collaborate

VINAYAK

©

Vinayak Ghosh

2024

Let’s
Collaborate

©

Vinayak Ghosh

2024

Let’s
Collaborate

VINAYAK

©

Vinayak Ghosh

2024