Laundry Lab

Laundry Lab

Laundry Lab

The goal of the laundry app is to simplify the process of scheduling and managing laundry services for users. The app aims to provide a seamless, intuitive, and convenient platform for users to schedule pick-ups, track laundry progress, and manage payments.

01

Problem Statement

Managing laundry tasks is often seen as a time-consuming and difficult task, especially for busy professionals, students, and families. Many individuals struggle with finding convenient, reliable, and affordable laundry services. They face challenges such as unpredictable quality, inconvenient service hours, lack of transparency in pricing, and difficulty in scheduling pickups and deliveries that fit their busy lifestyles. Additionally, users often feel a lack of control over the specific washing, drying, and folding preferences, leading to dissatisfaction with the service. As a result, there is a need for a digital solution that simplifies the process of managing laundry services by offering a user-friendly, efficient, and customizable platform.

02

Solution

The solution is to design a mobile application that offers comprehensive laundry services with home pickup and delivery. The app should streamline the process of scheduling, tracking, and managing laundry services, making it convenient, user-friendly, and adaptable to different user needs.

Project showcase laptop mockup

03

My Role

  • User Research

  • Wireframing

  • Prototyping

  • Visual Design

  • Usability Testing

04

Design Process

05

Understanding the User

The aim of conducting user research is to help understand the patterns followed by users while using Laundry app, and identify the problems faced in this process. Also, to understand the existing features/ services that competitors provide, as well as the need for new ones that would enhance the users' experience.

Project showcase laptop mockup

08

Duration

5 Week

03

My Role

  • User Research

  • Wireframing

  • Prototyping

  • Visual Design

  • Usability Testing

Project showcase laptop mockup

08

Duration

5 Week

03

My Role

  • User Research

  • Wireframing

  • Prototyping

  • Visual Design

  • Usability Testing

04

Design Process

05

Understanding the User

The aim of conducting user research is to help understand the patterns followed by users while using Laundry app, and identify the problems faced in this process. Also, to understand the existing features/ services that competitors provide, as well as the need for new ones that would enhance the users' experience.

05

Understanding the User

The aim of conducting user research is to help understand the patterns followed by users while using Laundry app, and identify the problems faced in this process. Also, to understand the existing features/ services that competitors provide, as well as the need for new ones that would enhance the users' experience.

15

Persona


15

Persona

07

User Journey Map

04

Design Process


09

Styleguide

10

Basic User Flow

10

Wireframe

15

Persona

07

User Journey Map

In order to interact with an application, it must understand who the current user. This is known as authorization. This system identifies user by email, phone number, facebook, account, apple id, which was entered during registration.

09

Styleguide

In order to interact with an application, it must understand who the current user. This is known as authorization. This system identifies user by email, phone number, facebook, account, apple id, which was entered during registration.

07

User Journey Map

09

Styleguide

10

Basic User Flow

In order to interact with an application, it must understand who the current user. This is known as authorization. This system identifies user by email, phone number, facebook, account, apple id, which was entered during registration.

10

Basic User Flow

06

Wireframe

12

Result

Creating a seamless and efficient laundry app requires careful attention to user experience and functionality. From intuitive onboarding screens and easy location selection to comprehensive order summaries and reliable service options, every detail matters. By addressing common customer complaints proactively and offering clear communication and support, you can build a trustworthy and user-friendly platform. Continually refining features such as detergent preferences, flexible scheduling, and real-time order tracking will ensure customer satisfaction and loyalty. With a well-rounded approach, your laundry app can stand out in the market and provide unparalleled convenience to users.

Let’s Collaborate

VINAYAK

©

Vinayak Ghosh

2024

Let’s
Collaborate

©

Vinayak Ghosh

2024

Let’s
Collaborate

VINAYAK

©

Vinayak Ghosh

2024